We know you have questions about our products and services.
Let’s dive into the most common inquiries we receive.
Frequently Asked Questions
1. What products do you offer?
We offer a wide range of psychedelic products, including:
- Ayahuasca
- DMT Vape Pen
- Kratom
- LSD
- Magic Mushroom Strains
- MDMA
- Mushroom Edibles
- Oneup Mushroom Bars
- Oneup Polkadot Chocolate Bars
2. How do I place an order?
Placing an order is simple!
- Browse our product categories.
- Select your desired items.
- Add them to your cart.
- Proceed to checkout and fill in your details.
3. Is my order discreetly packaged?
Absolutely!
We prioritise your privacy.
All orders are shipped in plain, unmarked packaging.
4. How long does shipping take?
Shipping times depend on your location:
- Standard Shipping: 3-7 business days.
- Express Shipping: 1-3 business days.
5. What payment methods do you accept?
We accept various payment methods, including major credit cards and cryptocurrencies, for your convenience.
6. Can I return a product?
Due to the nature of our products, we only accept returns for defective or incorrect items within 7 days of delivery.
Opened products cannot be returned.
7. How do I track my order?
Once your order is shipped, you’ll receive an email with tracking information so you can monitor its progress.
8. Are there any age restrictions for purchasing?
Yes, you must be at least 18 years old to purchase from our site.
9. Do you ship internationally?
Yes, we do.
10. What if my package is lost or damaged?
If your package is lost or arrives damaged, contact our customer support team immediately for assistance.
11. Can I change my shipping address after placing an order?
If you need to change your shipping address, contact us as soon as possible before the order is shipped.
12. Are your products safe to use?
We source our products from trusted suppliers and conduct quality checks to ensure safety and potency.
However, we recommend researching each product before use.
13. What should I do if I experience a bad trip?
If you experience discomfort or anxiety during a psychedelic experience, it’s essential to remain calm and find a safe space.
Consider having a trusted friend present during your journey for support.
14. Can I buy in bulk or wholesale?
Yes! We offer bulk and wholesale options for many of our products.
Contact us for more details on pricing and availability.
15. Where can I learn more about psychedelics?
We encourage you to research responsibly and explore reputable sources for information on psychedelics and their effects.