Returns and Refunds

We’re here to ensure you have a smooth experience when ordering our products.

However, we understand that sometimes things don’t go as planned.

That’s why we’ve put together this Returns and Refunds Policy to clarify how we handle these situations.

Returns and Refunds Policy Overview

At buypsychedelicmushroomonline.com, we want you to be satisfied with your purchase.

However, due to the nature of our products, returns can be a bit different than what you might expect.

Defective Products: If you receive a product that’s defective or damaged, please let us know within 7 days of delivery.
Incorrect Orders: If we send you the wrong item, we’ll gladly make it right.

Opened Products: Due to health and safety regulations, we cannot accept returns on opened products.
Change of Mind: If you simply change your mind about a product, we cannot offer a refund.

If you believe your product is defective or incorrect, follow these steps:

Contact Us: Reach out to our customer support team within 7 days of receiving your order.
Provide Details: Include your order number and a description of the issue.
Return Instructions: We’ll provide you with instructions on how to return the item if applicable.

Once we receive your returned item (if applicable), we will:

Review the condition of the product.
Notify you about the approval or rejection of your refund.
If approved, process your refund within 7-14 business days, depending on your payment method.

You have 7 days from the date of delivery to request a return for defective or incorrect items.

Refunds will be processed based on the condition of the returned item. If it’s opened or used, we may not be able to issue a full refund.

If your product arrives damaged or is missing, contact us immediately. We’ll work with you to resolve the issue.

Currently, we do not offer exchanges. If you need a different product, please initiate a return and place a new order.